Terms and conditions
The following Terms and Conditions are deemed to be accepted by the Hirer upon payment of a deposit to Weddings of Distinction who will make the goods or services available to the Hirer.
In these Terms & Conditions, “Owner” means Weddings of Distinction.
In these Terms and Conditions, “Hirer” means any person, company, corporation or Government instrumentality (including the personal representatives and permitted assigns and any person or corporation entitled or required by law to administer the Hirer’s affairs) who shall hire any equipment from the Owner.
In these Terms & Conditions, “Equipment” means all the equipment and accessories supplied by the Owner.
ACKNOWLEDGEMENT OF AGREEMENT
By making a booking through confirming a quote by payment of a deposit or remittance of funds, the Hirer acknowledges and agrees to the Owner’s Terms & Conditions.
Aisle carpets will not be placed outside in the instance of wet weather. Once the items have been placed, it is then the responsibility of the Hirer to ensure that the items are protected from the elements. Any breach of these Terms & Conditions will incur a $100.00 damage/cleaning fee per carpet length. Please see list below for petal colours permitted on/around our carpets. Please note, this also applies to confetti.
– Red – any colour rose petals are permitted
– Black – any colour rose petals are permitted
– Pink and Lilac – only white rose petals are permitted
– Ivory – only white rose petals are permitted
If there is damage caused to any Equipment during the period of hire by the Hirer or the Hirer’s guests, the Hirer is responsible for the costs associated with the damage. The Hirer is responsible for the Equipment from the time of collection until return and shall pay for all Equipment damage or lost however caused during that period. The Hirer agrees to pay all repairs or repair costs for equipment damaged by the Hirer and to reimburse the Owner at the currently applicable daily hire rate for that equipment for so long as it is unable to be re-lent following damage sustained during hire. In the event that the equipment is damaged beyond economic repair, the Hirer agrees to pay the Owner the pre-damage value of that equipment.
All Equipment must be returned no later than close of business on the Monday following the hire unless prior arrangements have been made. Late returns will incur a daily fee of $50.00. Upon pick up of items, the Hirer must sign our DIY Hire Agreement stating that they acknowledge the condition of the goods hired when collected. If the items are returned in a different condition to what was agreed upon, there will be a damage fee applied that is dependent on the item damaged. A credit card is permitted to be left on file upon collection of items.
The $475.00 price of the drinks package applies if added to a décor/furniture package. If the drinks package is hired alone, there will be an additional delivery, set up and take down fee depending on location. The drinks supplied must be delivered to our showroom located at 500 City Road, South Melbourne during the week of the wedding (Thursday or Friday is preferred) unless otherwise arranged. The Hirer must supply at least 24 x 350ml bottles of water when supplying alcohol.
HANDHELD UMBRELLAS & PARASOLS
Any loss or damage to the handheld umbrellas will incur a fee of $20.00 per umbrella. Any loss or damage to the parasols will incur a fee of $10.00 per parasol. Handheld umbrellas and parasols must be left at the gardens/wedding venue for collection.
INCLEMENTAL WEATHER AND VENUE RELOCATION
In the instance of severe wind or wet weather, the Owner reserves the right to withhold the use of carpet, urns and pedestals, arches, umbrellas, marquees or any other item that may be damaged as a result of said weather. The items will be placed/erected at Owner discretion where there is a chance that the Equipment will suffer damage or ill repair due to exposure to torrential weather or in the instance that harm may be caused to the Hirer, guests or associated users in respect of the equipment and/or services at all relevant to this event. The Hirer agrees to allow the Owner to make required changes or alterations in the best interests of the Hirer.
It is the responsibility of the Hirer to provide instructions for a wet weather plan. Should your wet weather plan not be in the immediate vicinity of the original venue, there may be additional fees and charges incurred. As the Owner must keep to their existing schedules to ensure that all other functions proceed as scheduled, notification must be made at least 48 hours before the wedding.
As we require full payment 14 days prior to your wedding and the items hired have been made unavailable for hire to others, no refunds will be provided for change of mind or circumstance, cancellation or reduction of items. It is therefore highly recommended that you have a suitable indoor backup option available so that we can set your ceremony furniture up indoors. In the instance of severe weather, we reserve the right to withhold the use of some hire items (for example, in the instance of severe wind, umbrellas will not be erected).
The Owner reserves the right to remove hire items/Equipment from the venue if damage is likely to occur.
The Hirer hereby relinquishes the Owner from all liabilities, resulting from demands and expenses in any way, arising from injury, death, loss of income, damage to property or persons, caused to the Hirer or associated users in respect of the equipment and/or services at all relevant to this event. It is the absolute responsibility of the Hirer to maintain and gain relevant insurance. The Owner may not be held liable for non-attendance of a function due to unforeseen conditions pertaining to traffic conditions, vehicle break-down, weather and environmental conditions, death, or unforeseen circumstances out of their control. If necessary, the Owner reserves the right to employ the services of another supplier to complete a booking/job.
All responsibility for Equipment on hire is with the Hirer. No item is covered by insurance whilst on hire. The Hirer agrees to pay all costs for unpaid hire, damage to, or loss of any goods on hire.
WORKING IN CONJUNCTION WITH OTHER SUPPLIERS
On occasion, we may work in conjunction with other decor companies and/or suppliers. At times, you may be offered free upgrades or we may work together to bring about the best result for your day.
It is the responsibility of the Hirer to ensure that all details on the invoice are correct and made out to the correct Company or Person.
In order to secure your booking and ensure the availability of the requested items, a 20% non-refundable and non-redeemable deposit is required within 7 days from receiving the invoice, with the balance payable 14 days prior to your function. Payment is required prior to the event or on delivery or pick up. The Owner does not offer credit terms of any kind. EFT details are below. Alternatively, you may pay by credit card by phoning the showroom on 9699 3330 during business hours (between 10:00am to 5:00pm Monday to Friday).
Bank – NAB
BSB – 083-136
Account no. – 151351780
Account name – Weddings of Distinction
Please state Hirer name(s) (in which the booking is held) and function date in the reference field. Please note, there is a 3% surcharge when paying with American Express.
PHOTOGRAPHY & VIDEOGRAPHY
We love posting about our clients! By agreeing to these Terms & Conditions, you authorise the Owner to post photography and/or videography from your function to our social media accounts. Please state when booking if there is an issue with authorising the Owner to publish photography and/or videography.
Where a typographic error in a quotation has caused a miscalculation, we reserve the right to correct and expect full payment for discrepancies within the quote. If re-enquiring at a later stage, we will attempt to honour product pricing, however, labour fees can increase as the function date fills and where additional staff are required.
No refunds will be provided for change of mind, change of circumstances, cancellation or reduction of items once confirmed as the equipment has been made unavailable for hire to enquiring clients. In extreme cases, clients are advised to discuss alternative arrangements with our management. This also applies to staffing and services combined. In extreme cases, a 20% administration fee will be kept from the total refund amount.
Guests like to keep souvenirs. Unless prior arrangements have been made, any Equipment (excluding fresh flowers) must remain at the venue for collection by our staff. Any items removed from the venue will be at the expense of the Hirer.
With every hire of drinks buckets or other items to be used as a DIY food and/or drinks station, we require the Hirer to also hire a bin for $20.00. We are happy to then dispose of the rubbish that has been placed in the hired bin.
All bookings require a 45-minute minimum set up time. Additional time will be required for larger bookings and additional fees are incurred for restricted time access, additional labour and additional travel time. We require between 25-35 minutes for the pack down.